Report Card on Banks 2025

Most retail branch advisors and planners were optimistic in this year’s report, giving consistent or improved reviews for their banks’ support

Report Card on Banks 2025 summary video

A video breakdown of the 2025 Report Card on Banks themes

Retail bank advisors identified pay as a key motivator

October 21, 2025 Roland Inacay
payday

Proprietary shelves, sales pressure not a problem, most retail planners say

October 21, 2025 Michelle Schriver
Businesswoman calculates finances in an office

Branch planner satisfaction increased for National Bank

October 21, 2025 Noushin Ziafati
National Bank

Report Card on Banks 2025 main table

October 21, 2025 IE Staff
This picture says the development of economy, successful, and achievement

How we did it

October 21, 2025 Katie Keir
Magnifying glass looking at financial data

Report Card on Banks highlights

October 21, 2025 Katie Keir
Magnifying glass icon in flat style. Search loupe on color background. Business analytic charts illustration. Vector design object for you project

Scotiabank’s retail branch business rebounds

October 21, 2025 Jonathan Got
Scotiabank

CIBC’s branch-level advisors see tech-driven improvements

October 21, 2025 Roland Inacay
CIBC sign street level sign in front of banking centre

Big Six’s retail-banking businesses gain momentum

October 21, 2025 Katie Keir
ESG growth

Top producers see a business turnaround

October 21, 2025 James Langton
Businessman hand with coins and sprout in network connection. Plant growing on pile of coins money. Money growth concept.